Help and Support

If you have trouble signing in, first please try copying and pasting your username and password directly from the Important: Landcare Vic 2024 Membership Renewal Census Now Open! email, in case you have made a typo. Multiple incorrect password attempts may result in your account being temporarily locked.

For more information about the census, answers to frequently asked questions, and advice on what to do if you encounter an error while completing the form, please download the 2024 Census FAQ & Quick Help Guide.

If your account has been locked or you need further assistance, please send the details to Amanda Grace via [email protected] or call 03 9034 1940 for support. Please include your group's name along with any screenshots or error messages which may help us identify the problem and assist you as quickly as possible. Your patience is appreciated as we receive a very high volume of enquiries during the census period.